At MONOPOLY Casino, we’ve always put player’s fun at the heart of everything we do. That’s why we’ve created a space where everyone can play safely and have a good time.
Whichever game you roll into, our priority is that you do so responsibly. You can find a number of our responsible gambling tools here, including financial limits and session reminders.
You can be certain that you're in good hands when you sign up and play here. Check out our Game In Good Hands pledge, where you can find three important pillars: Trustworthy, Responsible and Rewarding.
To make sure that you are ‘Responsible’ when you play, you can find some tools that can help to keep you safe and in control. Session reminders can give you a notification when you've been for a while, and you can set financial limits to cap what you deposit and spend over a period of time.
We want all of our players to have fun when they play any of our games. So, if this isn't the case for you, it might be time to stop and think about some of the following questions.
Instead of going for just 'yes' or 'no' answers, try to think about whether the answer is 'never', 'sometimes', 'most of the time' or 'almost always', which will give you a clearer idea about your situation.
Have you bet more than you could afford to lose?
Have you found yourself needing to gamble with more money to get the same feeling of excitement?
If you lost money, did you log back in on another day to try to win back what you lost?
Have you ever borrowed money or sold anything to get money to gamble?
Do you feel like you might not be in control of your gambling?
Has gambling caused you any health problems, such as stress or anxiety?
Have people criticised your betting or told you that you had a gambling problem, regardless of whether you agreed?
Has your gambling caused any financial problems for you or your household?
Have you felt guilty about the way you gamble or what happens when you gamble?
When you advance to any of our games, you can use one of our tools so that you can stay in control and enjoy your gambling in a responsible way. You can discover some of these tools below.
Manage how much you can add to your account, over a day, week or month, with our deposit and net deposit limits - helping you stay in control of your spending.
A deposit limit is the maximum amount you can add to your account over a set period. A simple way to control how much you spend.
A net deposit limit is your total deposits minus any withdrawals over a set period. Only one financial limit can be active on your account at a time.
Feel like you've been playing for too long? Use our session reminders tool and you'll receive a notification once you've been playing for 30 minutes, when it might be useful to have a break.
Alongside the session reminders, it’s worth checking out our session limits tool. Choose the maximum amount of time you can play on-site during a day, and when this period has expired, you won’t be able to wager until the limit refreshes.
Advance to your account settings to update session limits, though they can’t be increased until the current session ends. Reach out to our customer support team if you need any help, but remember they can't override or change any limits.
Need some time to reset? Our self exclusion tool can be used if you want to take more than six weeks off. You can self exclude for up to five years, and you can reactivate your account once this period has ended by contacting our Customer Service team.
If you feel like you need some more time away from playing, then use our Account Cool Off tool. This means you won't be able to log in for a period of time, which can be from 24 hours up to six weeks.
To turn off adverts, log in and head to the My Account page. You can then opt out of seeing adverts by altering your contact preferences.
We're committed to making sure that minors are safe from gambling until they're old enough to enjoy it responsibly. Only people who are at least 18 years of age may open an account with MONOPOLY Casino.
We use a third party data reference company to perform an electronic verification in order to validate the age and identity of all of our members who wish to join. We reserve the right to ask for age verification information from you and hold your account until information proving you are an appropriate age is provided. If we find anyone under 18 years old, then we will null and void any bets placed and the winnings will be forfeited.
If you're a parent who wants to monitor and restrict the use of your computer’s access to the internet, we recommend the following tools: FOSI and Net Nanny.
TalkBanStop is a service designed to help those experiencing problem gambling on their journey to recovery. It’s a partnership between GamCare, Gamban and GAMSTOP. Their helpline supplies free confidential information, advice and support 24 hours a day. You can call them on 0808 8020 133 or start a live chat now.
You can also access a free Gamban blocking software, and they'll talk you through how to register for self-exclusion from all online gambling companies licensed in Great Britain via GAMSTOP.
MONOPOLY Casino is a participating operator in GamProtect, a UK safer gambling scheme used across a group of UK-licensed operators. GamProtect ensures your play stays protected.
GamProtect works differently from the self-serve safer gambling tools above. Only a participating operator can add a player to the register, and only when specific safer gambling criteria are met. Once applied, a registration remains active for five year
GamCare operates the National Gambling Helpline and offers confidential information, advice and support for anyone harmed by gambling in Great Britain.
Their help is available for free, 24 hours every day, if you call 0808 8020 133, use Live Chat, on WhatsApp using 020 3031 8881 and on Facebook Messenger. Advisers will listen and your conversation is confidential.
GamCare offers a moderated online forum and daily online group chatrooms to enable those affected by gambling harms to connect with others in similar situations, share their experience and support one another.
A fellowship of men and women who have joined together to share their experiences, try and solve their common problems and thereby help others to recover from gambling problems. Gamblers Anonymous can be contacted on 020 7384 3040 (UK only).
Gambling Therapy are a global online support service, offering advice in multiple languages for people who have been adversely affected by gambling.
There is also a full list of financial services organisations in the UK that currently offer gambling blocks on debit cards available.
